Frequently Asked Questions
How much time is needed to create a new custom patch?
The entire production process typically takes between one to three weeks following your approval of the artwork for the design. Depending on the complexity of your design, the colors, and other variables, many revisions may be required prior to production, but actual production time for your custom patch will not deviate from this timeline.
What is the difference between die-struck and die-cast challenge coins?
All of our Challenge Coins are struck from engraved steel dies, not cast from a mold. Our experts meticulously engrave your design onto a set of steel dies. These are placed in a coin press, which uses up to 1,000 tons of pressure to “stamp” the design on the raw metal coin surface. The result is a finished coin that features exceptional detail. Casting is a far less intricate process that involves melting down metal and pouring it into a mold.
How much does it cost to have a Challenge Coin made?
To create any coin or medallion, two engraved steel dies are required – one for the obverse or “heads” side and a second for the “tails” or reverse side. The designs on these dies are derived from hand-carved plaster sculpts created by experienced artisans. The cost for a single die typically ranges from $150 to $1,500, depending on the intricacy of the design. We also offer a wide range of stock designs at little or no charge. You should note that factors such as the materials used to mint your medallion, customized edges, engraving, high relief designs, specialty packaging, and other options will impact the total cost of your project.
Do you provide a free estimate?
Yes. Call us toll-free at 1-866-446-9269 to get an approximate cost for your patch, pin or coin project (Monday-Friday, 7:00 AM to 5:00 PM, Pacific), or go to our Online Quote Form for a personalized, detailed quote.
Do I need to supply any artwork?
No. Our artists can turn your sketch on a napkin into an exceptionally detailed rendering tailored to the unique medium of embroidery or metal. Or you can leave the artwork entirely up to us. Our team can develop a custom design for you from scratch. And there’s no extra charge for developing the artwork for your design
What kind of art do you prefer?
We prefer vector-based art, but can work with any kind of art you provide.
Which metals are most commonly used for custom medallions>
Silver and brass are the most frequently requested metals. Other popular metals include gold, copper, nickel, and a special brass alloy which near-flawlessly simulates the look and feel of real gold.
Is a minimum order required?
The minimum order for custom patches, lapel pins, and challenge coins is 50 pieces. Substantial price breaks exist for larger orders.
What about reordering?
When you’re ready to reorder, just give us a call at 1-866-446-9269 or email our Custom Service Staff. Our database keeps all the information on your designs and artwork, so reordering is a snap! No DIE FEE applies if you plan to use the exact same design to reorder your new challenge coins.